The Consular Section of the U.S. Embassy in Croatia is responsible for providing visa services to those seeking to enter the United States for a temporary period and for those wishing to take up indefinite or permanent residence in the United States.
U.S. Embassy Zagreb is pleased to announce that as of November 7, 2017, visa applicants will again be able to pay nonimmigrant visa application fees by credit card. For more information on payment methods and instructions, please see: https://ais.usvisa-info.com/en-hr/niv/information/fee
For information on applying for a U.S. nonimmigrant visa:
For service in English:
Open Monday – Friday, 8:00 to 20:00 US Eastern Time.
Open Monday – Friday, 7:00 to 21:00 local time.
For service in Croatian:
Open Monday – Friday, 7:00 to 19:00 local time.
If you have already applied for a nonimmigrant visa and have a question about your application, please email ConsularZagreb@state.gov
Visiting the Embassy
The Embassy is located at Ulica Thomasa Jeffersona 2, 10010 Zagreb, Croatia.
Please check the date and time of your interview, as arriving late may result in the cancellation of your appointment. On the day of your appointment, please plan to spend at least one hour the Embassy.
Please note there is no parking available at the Embassy.
Access and Security Notice
Only applicants with scheduled appointments will be admitted into the Embassy, except children under 18 years of age who may be accompanied by a parent or guardian, and assistants for the disabled.
Please note that the following items are prohibited inside the U.S. Embassy and the Embassy cannot store them during your appointment:
- Large electronic devices, including laptop computers, cameras, and e-readers;
- Aerosol cans, liquids;
- Food and beverages;
- Radios and recording devices;
- Tools, knives, firearms, explosives, lighters, or anything that may be used as a weapon; and
- Backpacks, luggage, large purses, or oversized strollers.
The following items are also prohibited in the Embassy. However, applicants can leave them at the security entrance and will be given a property claim card:
- Cell phones
- Smart watches
- iPods and MP3 players
- iPads and other tablet devices
- Handheld gaming devices
- Wearable electronic fitness devices
Are You Eligible to Mail In Your Application?
The interview requirement for some applicants may be waived, including:
- Children under 14 years of age;
- Persons over 79 years of age;
- Applicants renewing the same classification of visa when the previous visa is still valid or expired within the last 24 months.
Where to Apply?
You must schedule an appointment for your visa interview, generally, at the U.S. Embassy or Consulate in the country where you live. You may schedule your interview at any U.S. Embassy or Consulate, but be aware that it may be difficult to qualify for a visa outside of your place of permanent residence.
Wait times for interview appointments vary by location, season, and visa category, so you should apply for your visa early.
How do I make an emergency appointment?
The following situations may qualify you for an Emergency Appointment:
- A medical emergency,
- Death of an immediate family member,
- A business emergency,
- U-Non-immigrant visa applicants, or
- Student visas F, M & J.
You may request an expedited appointment when you schedule your appointment at https://ais.usvisa-info.com/en-hr/niv. Once you are logged in your account, in the appointment’s menu chose expedited appointment and follow the steps.