An official website of the United States government

Victims of Crime
Call 112 for local emergency services assistance. 911 should also work on your smartphone.
March 27, 2023

If you are a victim of a crime in Croatia:

  • If you are in danger or require immediate assistance, please contact the local Croatian police to report the incident and get immediate help by dialing 112 (911 may also work on your smartphone).  Request a copy of the police report.
  • Contact the U.S. Embassy in Zagreb by calling +385 1 661 2200, we are available 24 hours per day to assist you.
  • To contact the Department of State in the U.S. call 1-888-407-4747 (from the U.S. or Canada) or (202) 501-4444 (from overseas).

If you are a victim of crime in a foreign country, it can be a devastating and traumatic experience.  While no one can undo the emotional trauma, physical injury, or financial loss you may have experienced, we are ready to help you manage the practical consequences of being a crime victim.  We can provide you with information about the local criminal justice system and finding appropriate medical care.  We can also contact family or friends on your behalf.

Should you wish to tap into the local Croatian English-speaking resources, Croatia has a national Victims and Witness Support Service of Croatia who you can contact for assistance regarding legal, social and medical guidance and information. They have a 24/7 help line to assist victims and witnesses of crime and misdemeanor offenses.

How we can help victims of crime:

What we cannot do:

  • Investigate crimes
  • Provide legal advice or represent you in court
  • Serve as official interpreters or translators, or
  • Pay legal, medical, or other fees for you.

Victims of domestic violence or sexual assault may wish to review the local NGO resources:

  • The Autonomous Women’s House in Zagreb provides shelter and assistance for women and children who are victims of domestic violence (tel: +385-1-0800-55-44, email: azkz@zamir.net).
  • Women’s Help Now – An emergency hotline that provides assistance for women and children victims of domestic violence (tel: from Croatia call: 0800-655-222 or +385-1-4658-389, email: zenskapomocsada@gmail.com).
  • Children can call Hrabri telefon (Brave Telephone) if they are experiencing abuse and neglect at 116-111 and parents can call 0800-0800.
  • The Women’s Room in Zagreb assists female sexual assault victims (tel: +385-1-6119-174, email: zenska.soba@zenskasoba.hr).
  • B.a.B.e. (Be Active, Be Emancipated) provides legal assistance to victims and can help victims through the judicial process (tel: 0800-200-144 or +385-1-4611-351, email: babe@babe.hr).