Vacancy Announcement – IRC (Information Resource Center) Assistant

Vacancy Announcement

This is a corrected copy of the Zagreb-2018-005 Vacancy Announcement.  

The following qualifications requirement under Language has been added: 

Level 4 (Fluent) speaking/Reading/Writing of Croatian language is required.

All applicants who already submitted their applications do not need to re-apply.

The closing date of the announcement has changed: May 23, 2018!


U.S. Mission                                      Zagreb, Croatia

Announcement Number:             Zagreb-2018-005A

Position Title:                                    IRC (Information Resource Center) Assistant

Opening Period:                               May 4, 2018 – May 23, 2018

Grade:                                                  FSN – 08

Salary:                                                  HRK 251,634 (gross annual salary)

For More Info:                                   E-mail Address:

Who May Apply:                          All Interested Applicants / All Sources

Security Clearance Required:     Local security certification or Public Trust

Duration Appointment:                Indefinite – subject to successful completion of probationary period.

Marketing Statement:  We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Summary: The U.S. Mission in Zagreb, Croatia is seeking eligible and qualified applicants for the position of IRC Assistant.

The work schedule for this position is:

  • full time – 40 hours per week.

Start date: Candidate must be able to begin working within a reasonable period of time after the receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position:  No

Duties:  The position backs up and supports the IRC Director. Incumbent participates in formulating the IRC Strategic Plan. Works on designing programs to strengthen relationships between the Embassy and Croatian institutions of higher learning, education, and librarianship. Supports the American Corner program. Arranges outreach programs and produces a daily press summary.

Qualifications and Evaluations

EDUCATION:   BA in Information (Library Sciences), International Relations, Journalism, American Studies or Political Science is required.


EXPERIENCE:  Two years of experience in professional library environment or Foreign Affairs is required.

KNOWLEDGE: Must have good understanding of US society, Croatian/Regional Affairs and excellent knowledge of electronic search/reference databases.


LANGUAGE:  Level 4 (Fluent) Speaking/Reading/Writing of English is required.  (This may be tested). Level 4 (Fluent) speaking/Reading/Writing of Croatian language is required.

SKILLS AND ABILITIES:  Must have advanced computer and communication skills. Must be able to provide excellent service orientation to target audience. Must have excellent interpersonal and cross-cultural skills.

Qualifications:  All applicants under consideration will be required to pass security certifications.

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Benefits:  Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Zagreb, Croatia may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other information:

HIRING PREFERENCE SELECTION PROCESS:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.


(1)          AEFM / USEFM who is a preference-eligible U.S. Veteran*

(2)          AEFM / USEFM

(3)          FS on LWOP and CS with reemployment rights **


* IMPORTANT:  Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc?) and for additional employment considerations, please visit the following link:

How to Apply:  All candidates must be able to obtain and hold a top secret clearance.  Applicants must submit a Universal Application for Employment (DS-174) which is available on HR/OE Intranet Site.

To apply for this position, applicants should electronically (or otherwise) submit the documents listed below

To apply for this position click the “Submit Application” button.  For more information on how to apply visit the Mission internet site.

Required Documents:  Please provide the required documentation listed below with your application:

What to Expect Next:  Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.

For further information:  the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources office.

Thank you for your application and your interest in working at the U.S. Mission in Zagreb, Croatia.