Social Security

The primary responsibility for adjudication of Federal Benefits Claims lies with the Regional Federal Benefits Unit in Naples, Italy. They can be contacted at:  Limited information on Federal Benefits can be provided by the American Citizens Services section at the U.S. Embassy in Zagreb.

Prior to contacting our office, please review the frequently asked questions below.

Prior to contacting our office, please read the information below and review the FAQs on the Social Security Administration’s website

What is the Social Security Administration responsible for?

  • For an overview of the Social Security Administration, please click here.

How can I apply for a new or replacement social security number and card?

  • For full information on how to apply for a new or replacement social security number and card, please click here.

Where can I find and access Social Security forms?

  • To access Social Security forms, please click here.

Where can I access my Social Security Statement?

  • Get your Social Security Statement here

Other helpful links from the Social Security Administration:

Retirement Planner: Plan For Your Retirement

How International Agreements Can Help

Income Taxation

SSA Taxation

Representative Payee

Benefits Statements

Windfall Elimination Provision

Social Security agreements

International Agreements

Under the FATCA act, effective June 30 2014 all foreign financial institutions will be required to adhere and comply with this agreement, which will allow disclosure of financial information to the U.S. treasury and ensure that there is no gap in the ability of the U.S. government to determine the ownership of U.S. assets in foreign accounts.  FFI (foreign financial institutions) will request that a U.S. citizen who opens or holds a bank account must certify their acknowledgement to the FATCA act and allow identification by supplying  a TIN (taxpayer identification number)  /  Social Security Number.

For general information on how to apply for a Social Security Number visit or contact the closest US Embassy or Consulate.

If you wish to read more about the FATCA act, you can visit:

SSA Acting Commissioner, Carolyn W. Colvin announced there will be no cost-of-living adjustment (COLA) in 2016. The Social Security Act provides for an automatic increase in Social Security and Supplemental Security Income (SSI) benefits if there is an increase in the Consumer Price Index for Urban Wage Earners and Clerical Workers (CPI-W).  The Bureau of Labor Statistics has determined that there is no increase in the CPI-W.  Under existing law, there can be no COLA in 2016.

Other adjustments that would normally take effect based on changes in the national average wage index also will not take effect in January 2016.  Information about Medicare changes for 2016, when available, will be found here.