In Case of Emergency
The Consular Section is open from 8:00-4:30. If you need immediate assistance for a life or death emergency involving an U.S. citizen, please call +385 1 661 2345 between the hours of 8:00 am and 4:30 pm. To reach a duty officer outside of working hours dial +385 1 661 2400.
Non Emergency Inquiries
For Non-Emergency inquiries related to U.S. passports, Consular Reports of Birth Abroad (CRBAs) and citizenship services please refer to the Passport and Citizenship Services section of our website. If you have additional questions on this topic, please email us at ZagrebCitizenship@state.gov.
For information for U.S. citizens on issues on topics unrelated to citizenship, please email us at ZagrebACS@state.gov.
For information on Federal Benefits such as Social Security, please email ZagrebACS@state.gov or call +385 1 661 2272 during business hours.