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Important Passport Information

Payment Methods & Details

The passport fees can be paid at the Embassy during your appointment. Payment may be made in U.S. Dollars, Croatian Kuna or by credit card (Visa, MasterCard, American Express, Discover, or Diners Club). Personal checks are not accepted.

Appointments & Locations

To schedule an appointment for passport services, please visit our appointments calendar.

Security Information

PLEASE do not bring mobile phones or any electronic devices, such as Blackberries, iPods, or PDAs as they are not allowed within the Embassy. We also strongly advise that you do not bring large bags, such as backpacks, suitcases or packages to the interview. Applicants who do not follow these instructions will experience considerable delays at the security check point which could result in the interview being cancelled.

Reasonable Accommodation

If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.
Examples of accommodations include, but are not limited to:

    • If you require a private appointment due to a medical condition or disability, we may schedule an alternative time for you to come in for your interview.
    • If you or your child has special needs that requires a private appointment in a quiet space without distractions, we may schedule an alternative time for you or your family to come in for your interview.
    • If you are unable to speak, you may be allowed to respond to questions in an agreed-upon nonverbal manner such as using pen and paper.
    • If you are deaf or hard of hearing, you may bring a sign language interpreter to translate during the interview if needed.
    • If you have low vision, we may provide you with communications in large print.

If you are unable to provide fingerprints because of a medical condition, including birth defects, physical deformities, skin conditions, you may qualify for a fingerprint waiver for certain fingers.

  • Interview waivers are only granted in extreme situations, such as having a medical condition that requires flying in an air ambulance.

The waiting room of the Consular Section and its restroom is wheelchair-accessible.