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Check your local embassy’s website on how to make an appointment, or in some cases, drop off your passport application. Walk-in services may not be available. Passport services are not available on weekends or on Croatia or U.S. holidays.
Processing times vary depending on demand. If you are traveling within the next two weeks, please see the Emergency Passports section.
If you already know the form you need to apply, visit the Find the Form You Need section to learn more about completing and submitting the form. If you are unsure which form is needed in your situation, the Passport Wizard can guide you to the correct form.
You can renew your U.S. passport by mail if you answer ‘yes’ to ALL 5 statements below:
If you answered ‘yes’ to ALL 5 statements, you are eligible to apply by mail.
If you do not meet all these requirements, please follow the instructions below.
DS-11 Applicants Age 16 or Older
Are you a U.S. citizen who is age 16 or older and needs to apply for a passport with a DS-11 form?
DS-11 Applicants Age 15 or Younger
Are you the parent or guardian of a U.S. citizen who is age 15 or younger and needs to apply for your child’s passport with a DS-11 form?
Do you need to renew an existing passport using the DS-82 form?
DS-11 and DS-64 Passport Replacement
Do you need to report a passport lost or stolen and replace it using the DS-11 and DS-64 forms?
DS-5504 Updating a Current Passport
Do you need to correct or change a passport that you already have using the DS-5504 form?
DS-11 and DS-3053 Applying for a Child’s Passport
Do you need to apply for a passport for a child under age 16 who cannot have both parents or guardians apply in person?
You can fill out the correct form, or find information about your passport status at Travel.State.gov
You must provide one photo with your passport application. All our photo policies apply to both adults and children under age 16. We have a few exceptions to our photo policies for infants.
If your passport is lost or stolen, you are advised to report the loss/theft to the local Croatian police in the area where it occurred. In order to replace the passport, you must appear personally at the Embassy. You should submit your application for a replacement passport as soon as possible after the loss or theft is discovered.
Special Issuance Passports
Visit the SIA Web Page – Only accessible by government device. Contact your military acceptance facility.
Once you receive an email from our office that your passport is ready for pick up, you can come at a designated times and collect your passport. Parents can do this for their children as well. Should you wish to have someone else collect your passport, please send us an email authorizing the collection with the full name of a person who will be collecting your passport.
If you wish to have your new passport mailed back to you, please include a sufficiently stamped addressed envelope (Croatian Post registered mail, around 5 Euro) with your application. IMPORTANT: Please, do not send the money for the postage. Please note that we can offer this option within Croatia only.
Please call: +385-1-661-2300
Outside of Office Hours, contact: +385-1-661-2300
Outside of Croatia: +385-1-661-2300
Emergency Contact – All Locations
Enroll in STEP
International Parental Child Abduction
Arrest of a U.S. Citizen
Death of a U.S. Citizen
Victims of Crime
Emergency Financial Assistance