Health Alert: U.S. Embassy Zagreb, Croatia (March 27, 2020)

Location:  Croatia

Event:  This message contains the following new information: flight availability back to the United States and resources for those affected by the March 22 earthquake in Zagreb.

The State Department advises U.S. citizens to avoid all international travel due to the global impact of COVID-19.  The State Department is advising U.S. citizens traveling or residing outside the United States to arrange for immediate return to the U.S. unless they are prepared to remain abroad for an indefinite period of time.  U.S. citizens are urged to take advantage of commercially-available options for returning to the U.S. while they are still operating.  Those U.S. citizens who are considering returning to the United States should work with their airlines to make travel arrangements while flights are still available.  Please enroll in the Smart Traveler Enrollment Program (STEP) at

Flight Availability:

Only Zagreb airport is currently offering international flights.  Dubrovnik and Split airports are closed until further notice.

As of March 27, 2020, the following airlines are still offering limited routes from Zagreb to the United States: Air France, American Airlines, Croatian Airlines, KLM, Qatar Airlines

The following airlines have suspended all flights in Croatia: Turkish Airlines through April 17, Air Emirates through April 8, and Austrian Airlines through April 19.

Zagreb Earthquake Victim Resources:

The City of Zagreb is currently accepting damage reports from those individuals affected by the recent earthquake that left many building in the city center unlivable. Please visit the following City of Zagreb website where you can learn how to file a report.

For assistance moving earthquake-damaged vehicles, please visit this City of Zagreb webpage.

Movement Restrictions: 

The government of Croatia has prohibited intercity travel and has implemented extensive social distancing measures to limit the spread of COVID-19.  Visit the COVID-19 website of the Croatian Government for additional information on these measures or contact the COVID-19 call center by dialing 113 from a Croatian phone.  Please also see the U.S. Embassy’s COVID-19 webpage for the latest information.

If you are outside the City of Zagreb and trying to transit to the Zagreb airport, please contact U.S. Embassy Zagreb for assistance.

Entrance Restrictions:

Croatia has barred admission to all travelers except Croatian citizens returning home, foreign citizens departing to their home countries, diplomats, law enforcement, medical workers, controlled shipments of goods, and others on a case by case basis.

Global Health and Travel Advisories: 

The Department of State has issued a Global Level 4 Health Advisory for COVID-19.

The Centers for Disease Control and Prevention (CDC) has issued a Level 2 Global COVID-19 Outbreak Notice.

Actions to Take:


  • U. S. Embassy Zagreb, Croatia

Ulica Thomasa Jeffersona 2
10010 Zagreb, Croatia
Telephone: 385-1-661-2200
Email address:
Embassy Zagreb website

  • State Department – Consular Affairs

888-407-4747 or 202-501-4444