Health Alert – U.S. Embassy Zagreb, Croatia (April 6, 2020)

Location:  Croatia

Event:  International commercial flight options currently exist in Croatia, but they are disappearing quickly.  U.S. citizens who wish to return to the United States should make commercial arrangements immediately unless they are prepared to remain abroad for an indefinite period.  The U.S. government does not currently anticipate arranging repatriation flights in Croatia at this time.

Please enroll in the Smart Traveler Enrollment Program (STEP) at www.travel.state.gov to receive security and health updates.

Flight Availability:  Zagreb airport is currently the only option for flights out of Croatia.  As of April 6, 2020, only Croatian Airlines is offering a flight to a hub airport (Zagreb-Frankfurt) with direct onward flights to the United States.

The following airlines have suspended all flights in Croatia: Air France, KLM, Turkish Airlines, Air Emirates, Austrian Airlines, British Airways, and Lufthansa.

If you are outside the City of Zagreb and have questions about transiting to the Zagreb airport due to the current intercity travel ban, please contact the U.S. Embassy.

Extension of Stay: U.S. citizens who are unable to leave Croatia within the permitted 90 days of visa-free status should register with their local police station in order to avoid overstay penalties.   Please visit the Ministry of Interior website for contact details by county.

Movement Restrictions: The government of Croatia has prohibited intercity travel and has implemented extensive social distancing measures to limit the spread of COVID-19.  Visit the COVID-19 website of the Croatian Government for additional information on these measures or contact the COVID-19 call center by dialing 113 from a Croatian phone.  Please also visit the U.S. Embassy’s COVID-19 webpage for the latest information.

Although intercity travel is banned, some exceptions do exist. Please see the Croatian Government’s guidance on the types of travel allowed and where to get the corresponding travel pass.

Entrance Restrictions: Croatia has barred admission to all travelers except Croatian citizens and residents returning home, foreign citizens departing to their home countries, diplomats, law enforcement, medical workers, controlled shipments of goods, and others on a case by case basis.

Global Health and Travel Advisories: The Department of State has issued a Global Level 4 Health Advisory for COVID-19.

The Centers for Disease Control and Prevention (CDC) has issued a Level 3 Global COVID-19 Outbreak Notice.

Actions to Take:

Assistance:

  • U.S. Embassy Zagreb, Croatia
    Ulica Thomasa Jeffersona 2
    10010 Zagreb, Croatia
    Telephone: +385-1-661-2200
    Email address: ZagrebACS@state.gov
    Embassy Zagreb website
  • State Department – Consular Affairs
    888-407-4747 or 202-501-4444