Health Alert – U.S. Embassy Zagreb, Croatia (April 3, 2020)

Location:  Croatia

Event:  U.S. Embassy Zagreb is sending daily updates to ensure all U.S. citizens in Croatia have the latest information about COVID-19 and local conditions.  This message contains the following new information: flight availability.

The State Department advises U.S. citizens to avoid all international travel due to the global impact of COVID-19.  The State Department is advising U.S. citizens traveling or residing outside the United States to arrange for immediate return to the U.S. unless they are prepared to remain abroad for an indefinite period of time.  Please enroll in the Smart Traveler Enrollment Program (STEP) at www.travel.state.gov to receive security and health updates.

Flight Availability: International commercial flight options currently exist in Croatia, but they are quickly disappearing.  Only Zagreb airport is currently offering international flights; Dubrovnik and Split airports are closed until further notice.  U.S. citizens who wish to return to the United States should make commercial arrangements as soon as possible unless they are prepared to remain abroad for an indefinite period.  The U.S. government does not currently anticipate arranging repatriation flights in Croatia at this time.

As of April 3, 2020, the following airlines are operating in Croatia: Croatian Airlines (limited daily international flights), Qatar Airlines (sporadic international flights).

The following airlines have suspended all flights in Croatia: Air France, KLM, Turkish Airlines through April 17, Air Emirates, and Austrian Airlines through April 19.

If you are outside the City of Zagreb and have questions about transiting to the Zagreb airport due to the current intercity travel ban, please contact the U.S. Embassy.

Extension of Stay: U.S. citizens who are unable to leave Croatia within the permitted 90 days of visa-free status should register with their local police station in order to avoid overstay penalties.   Please visit the Ministry of Interior website for contact details by county.

Movement Restrictions: The government of Croatia has prohibited intercity travel and has implemented extensive social distancing measures to limit the spread of COVID-19.  Visit the COVID-19 website of the Croatian Government for additional information on these measures or contact the COVID-19 call center by dialing 113 from a Croatian phone.  Please also visit the U.S. Embassy’s COVID-19 webpage for the latest information.

Although intercity travel is banned, some exceptions do exist. Please see the Croatian Government’s guidance on the types of travel allowed and where to get the corresponding travel pass.

Entrance Restrictions: Croatia has barred admission to all travelers except Croatian citizens and residents returning home, foreign citizens departing to their home countries, diplomats, law enforcement, medical workers, controlled shipments of goods, and others on a case by case basis.

Global Health and Travel Advisories: The Department of State has issued a Global Level 4 Health Advisory for COVID-19.

The Centers for Disease Control and Prevention (CDC) has issued a Level 3 Global COVID-19 Outbreak Notice.

Actions to Take:

Assistance:

  • U.S. Embassy Zagreb, Croatia
    Ulica Thomasa Jeffersona 2
    10010 Zagreb, Croatia
    Telephone: +385-1-661-2200
    Email address: ZagrebACS@state.gov
    Embassy Zagreb website 
  • State Department – Consular Affairs
    888-407-4747 or 202-501-4444