Health Alert: U.S. Embassy Zagreb, Croatia (April 24, 2020)

Location:  Croatia

Event:  U.S. Embassy Zagreb is sending regular updates to ensure all U.S. citizens in Croatia have the latest information about COVID-19 and local conditions. This message contains new information: entrance restrictions, movement restrictions, and social distancing measures.

Entrance Restrictions: Croatia has barred admission to all travelers except Croatian citizens and residents returning home, foreign citizens departing to their home countries, diplomats, law enforcement, medical workers, controlled shipments of goods, and others on a case by case basis. This entrance restriction is currently in effect through May 17.

Movement Restrictions: Movement within Croatia is restricted. As of April 20, a pass is required to travel between counties. Additionally, the following counties require a pass to travel between certain regions within them: Primorje-Goranska, Split-Dalmatia, Lika-Senj and Dubrovnik-Neretva. For more county-specific travel information, please visit the Government of Croatia’s website.

Social Distancing Measures: The Croatian government has implemented extensive social distancing measures to limit the spread of COVID-19. The government plans to begin easing the restrictions in phases. Starting April 27, the following services and places can open: stores (except malls), libraries, museums, galleries, service-based activities not requiring close client contact, and public transportation in cities and suburbs, and boat connections for islands that do not have ferries.

Visit the COVID-19 website of the Croatian Government for additional information, or contact the COVID-19 call center by dialing 113 from a Croatian phone.  Please also visit the U.S. Embassy’s COVID-19 webpage for the latest information.

Flight Availability:  Currently there is only one daily flight leaving Croatia from Zagreb to Frankfurt on Croatian Airlines.  Frankfurt has onward flights to the United States. Please review this information about transiting Frankfurt Airport.

If you are a U.S. citizen outside Zagreb County, you may travel to the Zagreb Airport using your airline ticket in place of a travel pass to cross county lines. For additional questions, please contact the U.S. Embassy.

Extension of Stay: U.S. citizens who are unable to leave Croatia within the permitted 90 days of visa-free status should register with their local police station in order to avoid overstay penalties.  Please visit the Ministry of Interior website for contact details by county.

Passports and Citizenship Services: Passport processing centers in the United States have suspended operations due to COVID-19 and are no longer printing non-emergency passports or Consular Reports of Birth Abroad received from U.S. embassies and consulates.  U.S. Embassy Zagreb is still accepting appointments for passports and citizenship services, but the processing and delivery of those documents are suspended until further notice. Please consider waiting to apply until we resume normal operations. Emergency passports are still available at the Embassy.

Overseas Voting: U.S. citizens living overseas can vote absentee in their state’s upcoming election, no matter where they are. The Federal Voting Assistance Program (FVAP) continues to monitor the COVID-19 pandemic and the potential impact it may have on the election cycle. For additional information on registering to vote and potential changes to your state’s election, visit FVAP.gov/COVID-19.

Global Health and Travel Advisories: The Department of State has issued a Global Level 4 Health Advisory for COVID-19.

The Centers for Disease Control and Prevention (CDC) has issued a Level 3 Global COVID-19 Outbreak Notice.

Actions to Take:

Assistance:

  • U.S. Embassy Zagreb, Croatia
    Ulica Thomasa Jeffersona 2
    10010 Zagreb, Croatia
    Telephone: +385-1-661-2200
    Email address: ZagrebACS@state.gov
    Embassy Zagreb website
  • State Department – Consular Affairs
    888-407-4747 or 202-501-4444