Health Alert – U.S. Embassy Zagreb, Croatia (April 15, 2020)

Location:  Croatia

Event:  U.S. Embassy Zagreb is sending regular updates to ensure all U.S. citizens in Croatia have the latest information about COVID-19 and local conditions. This message contains new information on voting overseas.

Please enroll in the Smart Traveler Enrollment Program (STEP) to receive security and health updates.

Flight Availability:  Currently there is only one daily flight leaving Croatia from Zagreb to Frankfurt on Croatian Airlines.  Frankfurt has onward flights to the United States. Please review this information about transiting Frankfurt Airport.  Croatian Airlines’ website currently announces outbound flights roughly 48-72 hours in advance.

U.S. citizens who wish to return to the United States should make commercial arrangements immediately unless they are prepared to remain abroad for an indefinite period.  The U.S. government does not currently anticipate arranging repatriation flights from Croatia.

If you are outside the City of Zagreb and have questions about transiting to the Zagreb airport due to the current intercity travel ban, please contact the U.S. Embassy.

Passports and Citizenship Services: Passport processing centers in the United States have suspended operations due to COVID-19 and are no longer printing non-emergency passports or Consular Reports of Birth Abroad received from U.S. embassies and consulates.  U.S. Embassy Zagreb is still accepting appointments for passports and citizenship services, but the processing and delivery of those documents are suspended until further notice. Please consider waiting to apply until we resume normal operations. Emergency passports are still available at the Embassy.

If you have previously applied for a passport or citizenship service, you should expect significant delays receiving these documents.  Contact the Embassy to check on the status of your application.

Overseas Voting: U.S. citizens living overseas can vote absentee in their state’s upcoming election, no matter where they are. The Federal Voting Assistance Program (FVAP) continues to monitor the COVID-19 pandemic and the potential impact it may have on the election cycle. For additional information on potential changes to your state’s election and how to vote absentee, visit FVAP.gov/COVID-19.

Extension of Stay: U.S. citizens who are unable to leave Croatia within the permitted 90 days of visa-free status should register with their local police station in order to avoid overstay penalties.  Please visit the Ministry of Interior website for contact details by county.

Movement Restrictions: The government of Croatia has prohibited intercity travel and has implemented extensive social distancing measures to limit the spread of COVID-19.  Visit the COVID-19 website of the Croatian Government for additional information on these measures or contact the COVID-19 call center by dialing 113 from a Croatian phone.  Please also visit the U.S. Embassy’s COVID-19 webpage for the latest information.

Entrance Restrictions: Croatia has barred admission to all travelers except Croatian citizens and residents returning home, foreign citizens departing to their home countries, diplomats, law enforcement, medical workers, controlled shipments of goods, and others on a case by case basis.

Global Health and Travel Advisories: The Department of State has issued a Global Level 4 Health Advisory for COVID-19.

The Centers for Disease Control and Prevention (CDC) has issued a Level 3 Global COVID-19 Outbreak Notice.

Actions to Take:

Assistance:

  • U.S. Embassy Zagreb, Croatia
    Ulica Thomasa Jeffersona 2
    10010 Zagreb, Croatia
    Telephone: +385-1-661-2200
    Email address: ZagrebACS@state.gov
    Embassy Zagreb website
  • State Department – Consular Affairs
    888-407-4747 or 202-501-4444